Jaffar Consultancy Jaffar Consultancy Jaffar Consultancy Jaffar Consultancy 

June 2017- October 2018 Jaffar Consultancy has developed and will be giving training in Motivational Interviewing for over 250 staff members of the Dutch Department of Justice

At the start of 2017 Jaffar Consultancy signed a contract with the Dutch Ministry of Justice to develop a module Motivational Interviewing for all 250 staff members of the Dutch Ministry of Justice who are tasked with maintaining he contacts with asylumseekers who have seen their application turned down and therefore are obliged to leave the Netherlands. During the period 2017-2018 these 250 staff member of the Department of Justice will be trained by Jaffar Consultancy in the application of the techniques of Motivational Interviewing, combined with techniques from Intercultural Communication, since these staff members of the Department of Justice have to work exclusively with former asylum seekers who by definition are not Dutch and not from the EU.

The method that is being developed by Jaffar Consultancy, with input in earlier stages by the Utrecht University of Applied Sciences (Hogeschool Utrecht) is a combination of methodological insights and practical techniques from Motivational Interviewing, facilitative mediation, solution-focused training, probational work, Prochaska’s and DeClemente’s Transtheoretical Model and the Globe Research on intercultural communication.

April 2017 Workshops at University of Goteborg (Se)

Leila Jaffar was invited in April of this year to give two workshops for students and staff of the faculties of Social Sciences at the Univerity of Goteborg in Sweden. The first workshop dealt with the general principles of intercultural communication. The second workshop dealt with the relation between gender, power and non-verbal communication. In this workshop Leila Jaffar gave an analysis of the way power relations, in particular between men and women are reinforced by means of non-verbal communication and body language. Leila also showed how this takes different forms in different cultures. She shared her insights in how women can use non-verbal commnication to improve their own position within a power relation.

March and November 2017 Jaffar Consultancy will be giving workshops Intercultural Communication for the European Asylum Support Organisation EASO in Malta

Leila Jaffar of Jaffar Consultancy will be giving two workshops Intercultural Communication in March and November 2017 for staff of the European Asylum Support Organisation EASO and it's European cooperation partners at EASO's  headquarters in Valetta, Malta.

Leila was selected as an expert in the field of intercultural communication by EASO after a procurement procedure in 2015. This means that Leila has met the rigorous EASO qualifications to be hired by EASO in order to develop training materials and provide workshops and training for it's staff..

In the spring of 2015 Leila gave a two day workshop for EASO in Malta, which was very well received by the attendees and prompted a second run of workshops in May and November of this year. Jaffar Consultancy was also involved in the development of EASO traning material and an e-learning module for EASO staf in 2016.

Jaffar Consultancy has extensive experience in developing and giving trainings and workshops on various aspects of Intercultural Communication, conflict resolution and working with involuntary clients. Jaffar Comsultancy also has an in depth knowledge of Middle Eastern nationalities. This is highly relevant for EASO's work, in light of the current massive influx of refugees from the Middle East into Europe.

Jaffar Consultancy recognized by Dutch government as provider of vocational training

21 % VAT exemption for all training services provided by Jaffar Consultancy still applicable for all our customers!

In November 2010 Jaffar Consultancy has been officially recognized by the Dutch Central Register of Professional Training CRKBO as an official provider of  training for companies and institutions. Jaffar Consultancy had to undergo an audit to gain this recognition.

Recognition by the CRKBO is good news! Not only for us at Jaffar Consultancy but also for our clients. As of July 1, 2010 the Dutch Ministry of Finance had abolished the nineteen percent VAT exemption for all forms of professional training,  with the exception of training services provided by firms that have been recognized by the CRKBO. So we can continue to exempt the official VAT rate of 21% on all forms of vocational training and other trainings and courses that we offer.
For more information about CRKBO see www.crkbo.nl

December 2016 Jaffar Consultancy has been awarded a multi year contract to develop and give training for the Dutch Immigration Services IND

After winning a tender by the Dutch Immigration Services IND Jaffar Consultancy has been awarded a multi year contract to develop and give training in “” verbal communication skills” to all staff of the Dutch Immigration Services IND. The IND has several facilities in the Netherlands. Jaffar Consultancy has been asked to develop and give different kinds of training modules, covering both basic as well as advanced skills and competences.

Intercultural communication is an important component of these communicative skills since many of the clients of the IND are people with a non-Dutch background, such as asylum seekers.

Previous experience at IND

Jaffar Consultancy has already been developing and giving training in Intercultural Communication for IND staff during recent years. These trainings have been evaluated very positively by participants. Radi Suudi of Jaffar Consultancy: “With this new contract we will be building on our previous and very positive results that we achieved at the IND. Our trainings are focused on practical applicability for people who have to be able to apply these competences at a daily basis. “

According to Suudi the training modules developed by Jaffar Consultancy have a solid theoretical foundation but he insists that “” we need to give our trainees competences and knowledge that they can apply in their daily practice. Otherwise we would have failed as trainers.” 


The IND contract offers a challenge for another reason as well to Jaffar Consultancy. Suudi: ”We have been asked to develop a comprehensive approach to communicative skills for the IND staff. The challenge as we see it is to infuse the generic communicative skills with intercultural knowledge. We have always insisted that intercultural elements are not something that you can train in isolation to the more generic skills. They are to be integrated so as to produce educational content that meets the challenge for any modern organization that will work in a intercultural context. We consider our work for the IND as a new step on this innovative route”.


Radi Suudi of Jaffar Consultancy has produced and directed four full-length documentaries for Dutch national television

Radi Suudi of Jaffar Consultancy has produced and directed four documentaries (50 minutes each) for Dutch national television. The documentaries were aired in de period August-December 2013 on the 2nd channel of Dutch national television under the title “The Green Line”.

The four episodes focus on recent political and cultural developments in four Mediterranean countries. The four episodes were shot in HD on location and were, according to the Sales Department of Dutch Public television, of such good quality that they have been added to the sales catalogue of Dutch public television. According to Radi Suudi: “If anything this proves that Jaffar Consultancy in the coming years is fully capable of integrating the use of highly professional video into her portfolio of training materials and services”.

By clicking on the links you can watch the separate episodes of the Green Line via the server of Dutch public broadcasting. The episodes have Dutch voice overs but most of the dialogue is in English or French (episode 3) with some occasional Arabic. We are working on versions with Englisch voice overs. You will have to put up with some annoying commercials for the first 30 seconds that have been added by Dutch public television.......We apologize for that.

Episode 1 of the Green Line deals with the situation in the occupied eastern part of Jerusalem. Click here to watch online 

Episode 2 deals with the situation in Lebanon in relation to the Syrian civil war and the interconnectedness of the Syrian and Lebanese civil wars, . Click here to watch online

Episode 3 deals with the situation in Tunesia where the islamist Al Nahdaa party is confronted with a popular uprising and the demand to give up government power in the fall of 2013. Click here to watch online

Episode 4 deals with the recent history of Turkey’s largest city Istanbul. The development of this huge city since WWII is a metaphor for the development of Turkey as a modern nation during the last decades.  Click here to watch online


Leila Jaffar visiting Cyprus and Jordan, November 2012

In November 2012 Leila Jaffar will once again be visiting Cyprus and Jordan. If you are interested in meeting Leila or want to organize a workshop with her, contact us through info@jaffar.nl Or you can use the buttons on this page to request more info or have us call you back.


Change Makers training by Jaffar Consultancy

In 2009 and 2010 Jaffar Consultancy trained more than 200 volunteer members of the organizations of Refugee Organizations Netherlands VON on the theme "Dealing with honor-related violence.” In a two-day training that was carried out ten times by us last year for refugees from among others Kurdistan, Afghanistan, Iraq and Somalia, participants discussed ways how refugee communities can discuss honor-related violence within their own communities. Part of the training dealt with the question how refugee organizations can cooperate in their local constituencies with professional bodies like the police and reporting centers. Jaffar Consultancy also wrote a methodological guide for use in these trainings.

See also the website of VON for more information( in Dutch) about the project Change Makers: www.vluchtelingenorganisaties.nl

"A promising start"

Opportunities for highly educated refugees at Dutch government ministries

Commissioned by the Dutch Ministry of Interior Jaffar Consultancy conducted a number of training modules within the project "A promising start" during 2009 and 2010.  The track offered a special group of trainees the opportunity to work in a policy function for one or two year work experience in a ministry. The ministries of Foreign Affairs, Interior, Social Affairs, Housing and Works and Water Management (RWS) took part in this project and offered jobs. The participants in this project - six women and seven men – were political refugees, legally residing in the Netherlands who had either in their country of origin or in  the Netherlands completed a university study at a bachelor or masters level. In their countries of origin, they usually had worked at their own professional level, but the flight and the asylum procedure which had taken several years had created a hiatus in their CV - sometimes filled with low-skilled jobs. Participants came from several central – and west-African countries like Burundi, Congo and Ghana but also from Iran, Iraq, Afghanistan and Bosnia.

The aim of a 'Promising Start' was to help ensure that participants would once again get a job related to their level of education. Jaffar Consultancy provided the training components that dealt with  the personal competencies of the trainees. Also, some trainees were individually coached by Jaffar Consultancy.

A similar project which has started in 2009 is currently taking place at the Ministry of Watermanagement Rijkswaterstaat in Lelystad. Again, a group of around twelve highly qualified participants with a refugee background has been offered a job in various departments of RWS on a two year contract works. Training and coaching of these participants is done by us, usually in the form of Personal Training.

Presentation of the certificate "A Promising Start" to participant Zuberi Nzeyimana at the Ministry of Interior in The Hague (photo ROI)

Coaching and Diversity at the National Labor and Education Funds for the Governmental Sector A+O Rijk

In 2008 and 2009 Jaffar Consultancy was commissioned by the A+O Fund Rijk (National Labour and Education Funds for the Governmental Sector) to undertake a large two year project called "Coaching and Diversity”. At six ministries coaches and executives were trained intensively by Jaffar Consultancy in coaching and support of bi-cultural employees. The response from participants was overwhelmingly positive.

In June 2007 a kick-off meeting for this project was organized by the A+ O Fund . Click here for a report of the meeting. In March 2009 the final meeting took place. Click here for the report of that meeting. The reports are in Dutch.

The A +O  Fund has published a very informative and readable book about the project (in Dutch)  called “Coaching and Diversity”. You can click here for the publication. The book consists of  interviews with coaches and managers who participated in  the training of Jaffar Consultancy and a background article by Leila Jaffar and Radi Suudi of Jaffar Consultancy. It  gives a good picture of the project, the importance of diversity policies and the procedures of our consultancy firm.

Call me back
Request more information


Radi Suudi  of Jaffar Consultancy discusses "new cultural citizenship" and the multicultural society with former MP and mayor of the town of Eindhoven, Rob van Gijzel. The video was produced in 2008 by InterArtLab.

Sitemap | 
Jaffar ConsultancyIntercultural Communication and Collaboration